Download a free demo. Lacks remote control software, so we need to use another tool for this. They tend to be very complex tools, oriented to large companies, that usually drag along unnecessary features, which only make things more complicated for end users. It includes an automated inventory, which is controlled from a single interface. What do you need to be aware of? Learn more Inventory Can be manual or automatic, with custom and dynamic fields, and custom views. Can I monitor these issues?
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Resources - Integria IMS
Our customers use it to open tickets, and we operate only using this. Pandora FMS Community version. Thus, ineffective management can lead to lower levels of productivity when incidents affect internally, and the loss of many customers when they are affected. Contact Details Artica Soluciones Tecnologicas http: Create, follow and visualize the tickets in a visual way, integrated in the monitoring. How does support management work in Integria IMS? Download itegria now at https: Small, Medium and large enterprises, which need inventory management, ticketing systems and ibtegria project management tools.
They create complex ecosystems with different tools that overlap and have precarious integrations, requiring extra time and resources to maintain.
What do you need to be aware of? Native monitoring Monitor the status of your issues and generate alerts when SLAs are not respected intetria problems build up. Control SLAs and response times for each issue and automate response actions. Best For Small, Medium and large enterprises, which need inventory management, ticketing systems and software project management tools. What is Issue Management?
Knowledge database You will have access to a large number of categorized is and downloadable files in multiple languages, and with access control to manage issues.
Download a free demo. Manage all your incidents in a single suite.
This is totally focused on giving service to customers, just that. Install it and test it.
On-premise IT Service Desk Software
Create tickets in inteyria automatic way, integrate them in the event management and unify the credentials system so that your operators can manage the problems from Pandora FMS.
That imply they have a lot of options and tweaks, and options which gives you more flexibility. The current help desk market is saturated, with over products that offer more or less the same features. We use integria for several years to give support to our customers. Blog Contact Try it. After testing the product I got a license for inventory management.
After realizing potential of the the full range of features offered by Integria it has become one of the main tools of my company. Average Ratings 2 reviews Overall 4.
We use integria for several years to give support to our customers. It helps keeping stats and tracks time very well. Used the Software for: Any questions about Pandora FMS?
The correct management of issues is essential for companies and organizations because of the repercussions that these can have. Its flexible and we have different SLA's per client, with customized workflows. What is Integria IMS? Application library for integrations. Showing Most Helpful Showing 2 of 2 reviews.
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